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F.A.Qs
Frequently asked questions
Before ordering, please find out about the rules of the country where the order is placed regarding the product, and only then place the order. In certain countries, it is strictly forbidden to buy (even order online), use, possess, or distribute the products distributed by globalvaper.com.
By using our website, you are aware of this and assume responsibility for possible consequences!
In the globalvaper.com vapes online store, only persons over the age of 18 can buy, who provide valid data during the order, accept the business regulations/general contract terms and consider them binding. By ordering, the customer declares that he/she understands and accepts the following: Our vapes products cannot be used by minors under the age of 18, pregnant women, those allergic to Propylene Glycol (PG), and patients with cardiovascular disease or diabetes.
Please use our services only if you agree with each and every point of these General Terms and Conditions and consider them to be binding on you. You can only place an order by accepting these general terms and conditions. This document will not be filed, it will only be concluded in electronic form (it is not considered a written contract), and it does not refer to a code of conduct. Only persons over the age of 18 can receive the ordered package.
Products can only be ordered online. The order becomes effective when the online order is confirmed by e-mail. At the same time, a sales contract is created between the customer and the distributor. The purchase price is the consumer price indicated next to the products, which includes the VAT valid for the given country. The total amount of the order includes the shipping cost.
Shipping methods
1. Do you deliver to my country?
Razz bar shop ships from China and can deliver to most countries/regions in the world.
2. How can I check the shipping cost of the destination?
All products on the platform are free shipping, you only need to pay for the product.
3. What shipping methods are available?
For all shipping methods, Razz bar shop does not include taxes that may be incurred. Please note that taxes/tariffs in the destination country are borne by the customer.
*If you have your own shipping method or shipping agent in China, please contact us and provide their information, and we will ship the order to your warehouse or freight forwarder.
Hong Kong DHL:
Handling time: Shipping from Shenzhen warehouse within 72 hours on working days.
Delivery time: Most countries take 4-6 working days. During peak season, it may be delayed by 3-5 days.
Tracking website: https://www.dhl.com/hk-en/home/tracking.html?locale=true&AWB=&brand=DHL
Hong Kong UPS
Handling time: Shipping from Shenzhen warehouse within 72 hours on working days.
Delivery time: 3-5 working days for most countries. During peak season, it may be delayed by 3-5 days.
Tracking website: https://www.ups.com/hk/en/Home.page?loc =en_HK Shenzhen UPS
Handling time: Shipped from Shenzhen warehouse within 72 hours on working days.
Delivery time: 3-5 working days for most countries. During peak season, it may be delayed by 3-5 days.
Tracking website: https://www.ups.com/track?loc=en_CN&requester=ST/
Special line
Handling time: Shipped from Shenzhen warehouse within 72 hours on working days.
Delivery time: 7-15 working days for most countries. During peak season, it may be delayed by 3-5 days.
If you need any help with shipping, please contact your account manager and we can find a new shipping channel for you.
Looking to make a large purchase? Our product wholesale and bulk order services offer competitive pricing and flexible solutions to meet your needs. Whether you are an employee, business or organization, we can easily meet your bulk orders. Enjoy discounted prices and packages tailored to specific requirements to ensure you get the best value for your investment. Our dedicated sales team is ready to provide you with personalized quotes, product recommendations and logistics support to simplify the ordering process. Trust our expertise and reliability to meet your wholesale and bulk order needs with precision and professionalism.
This Privacy Policy describes how razzbarshop.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED].
Disclosure for a business purpose: shared with our processor Global Vaper [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].
Order information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED]), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Global Vaper [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION. FOR EXAMPLE, SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS].
Customer support information
Examples of Personal Information collected: [MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NEEDED]
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: [ADD ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT]
[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]
[INSERT FOLLOWING SECTION IF AGE RESTRICTION IS REQUIRED]
Minors
The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Other Questions
General questionswww.Razzbarshop.com is the official store of the razz bar vapes brand. You can directly purchase all disposable vape products here and enjoy related services and technical support.
We provide care and usage instructions for all our vapes and smoking products, and provide important guidance on how to maintain and extend the life of your purchased products. From cleaning techniques to usage suggestions, these instructions provide valuable tips to ensure optimal performance and appearance. Carefully following these care instructions will help maintain the limitations of the product and ensure it remains in the best condition during use. Whether it is an vapes or smoking product, you can get the best use of your purchase. You trust our professional advice to keep your items looking and functioning at their best.